Blacksmith 100% Soft Cotton Bio Washed Grey And Grey Polo Collar Cotton Tshirt for Men -Grey And Grey T Shirts for Men [PACK OF 2].

RETURNS AND EXCHANGES:

• We accept returns / exchanges against products that are requested within 10 days of the date of delivery. Our team will contact you for the same after receiving your request for the return or exchange,
• We offer a full refund returned to us within 10 days of the delivery date.
• Customised, Made to Measure, Altered items and Innerwear are not subject to returns.
• You can initiate the returns/exchange procedure by emailing us on helpdesk@blacksmithfashion.com or can get in touch with us by contacting on +91 9867069966 within 24 hours of order receipt. After 24 hours, returns will not be accepted. 
• All returns should be sent back to us in their original packaging provided.
• The item(s) should be returned unworn and in perfect condition, with all BLACSKMITH tags still attached. Returns that are damaged, soiled , used or stained which are returned without their original labels may not be accepted / refunded and may be sent back to the customer.
• All items must be returned with the original branded boxes, dust bags, jacket bags and hanger where provided, and placed inside a protective outer box / original packing for shipping.
• Please take care when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted.
• Once we receive the return in our store, the product will go through a stringent quality check process before we update and approve the refund.
• If you would like to exchange one item for another, you must first return the original item and then place a new order. You will be refunded once we receive your request which will enable you to purchase a replacement item quickly.

This policy applies to all the products sold by BLACSKMITH through the Website. You are requested to read our Terms and Conditions and other policies available on the Website in addition to this policy as the same are binding upon you.

INCORRECT PRODUCTS:

1. For the purpose of this policy, the term ‘incorrect product’ means the product does not match the description or specification set out in the purchase order or Website with respect to colour, size, or material.
2. BLACSKMITH takes utmost care to deliver the products as per your order. If incorrect product is delivered, you must notify us by sending an email at helpdesk@blacksmithfashion.com within 3 days i.e. 72 hours of receiving the product. Only in this case will we give an option to exchange the product for the right one as described in the Purchase order.
3. Incase we receive a product that we have not sent , the refund will not be processed.